Customer Support
Top banking FAQs
Desert Community Bank's ABA/routing number is 122237706.
To set up direct deposit or automatic payment, send or receive a wire transfer, or to reorder checks, you will need the Desert Community Bank's ABA number and your account number. The image below shows the location of the ABA check routing number and account number.
FDIC insurance covers individual customer accounts up to $250,000. For information on coverage available, please visit the official FDIC website at fdic.gov.
Need to order checks or deposit slips? Use our secure service to order checks, review the status of your order, or view your order history. Just login to online banking and select Check Reorder. You may visit Deluxe®, or call Customer Service at (760) 243-2140. Representatives are available Monday-Friday 6 a.m. to 7 p.m. and Saturday 9 a.m. to 5 p.m PT.
Top loan FAQs
The bill payment service withdraws the amount due from your account and sends a check to Flagstar Bank. This process may take approximately two weeks before the check posts to your account.
Payments without a mortgage coupon should be mailed to:
Flagstar Bank
P.O. Box 660263
Dallas, TX 75266-0263
*Please include your loan number on the check
The transfer and sale of mortgages is common in the mortgage industry. It fulfills the need of investors and makes funds available for other homebuyers.
Your best option is a home loan preapproval—an evaluation of your credit worthiness based on your income, assets, debts and past credit use. If you would like to obtain a pre-approval or have other home loan questions, call a Desert Community Bank home loan officer at (855) 373-5626 or visit your local branch.
Banking including online, loan, and account support
Monday-Friday: 6 a.m. to 7 p.m. PT
Saturday: 9 a.m. to 5 p.m. PT
24-Hour telephone banking
Overdraft lines of credit, deposits and/or
bounce protection payments
Flagstar Bank
301 West Michigan Avenue, 4-501
Jackson, MI 49201
Account security
If you've received a suspicious email, please forward the message to [email protected].
This email box should be used only to forward suspicious emails to Flagstar Bank for investigation.
Loan servicing/MyLoans® support
Outside the US: 1 (248)-312-6500
Monday-Friday: 6 a.m. to 5 p.m. PT
Saturday: 6 a.m. to 1 p.m. PT
24-Hour loan servicing/MyLoans support
Home loan financial hardship questions/issues
Monday-Friday: 6 a.m. to 4 p.m. PT
Home lending
Monday-Thursday: 6 a.m. to 5 p.m. PT
Friday: 6 a.m. to 4 p.m. PT
Saturday: 7 a.m. to 12 p.m. PT
Construction, personal loans, home equity lines of credit, and mortgage payments
Flagstar Bank
P.O. Box 660263
Dallas, TX 75266-0263
Notice of Error (NOE) or Request for Information (RFI) – If you believe there is an error (“Notice of Error”) or if you need additional information (“Request for Information”) relating to the servicing of your mortgage loan, you must send a written Notice of Error or Request for Information to the following address: Flagstar Bank, Attn: NOE/RFI, 2B-116, 5151 Corporate Drive, Troy, MI 48098-2639. Your Notice of Error or Request for Information must include your name, loan number, and sufficient detail to inform Flagstar of the basis of your Notice of Error or Request for Information.
Commercial/business banking support
Monday-Friday: 6 a.m. to 7 p.m. PT
Saturday: 9 a.m. to 5 p.m. PT
24-Hour telephone banking
Treasury Management
Monday-Friday: 6 a.m. to 7 p.m. PT
Saturday: 9 a.m. to 5 p.m. PT
Commercial loan payments
Flagstar Bank
5151 Corporate Drive, E-203-1
Troy, MI 48098
Please note: We're committed to protecting your personal account information. As a security precaution, please exclude personal or confidential information when communicating with Desert Community Bank Online. We're happy to respond to general questions, but are unable to release account-specific information.
Banking customers: To obtain account information, please log in to personal online banking or business online banking to send us a secure message. If you are unable to log in, please call us for assistance.